[MCN-L] mcn-l Digest, Vol 35, Issue 19

[Paul D. Wykes]

On 8/19/2008 mcn-l-request at mcn.edu wrote:

> We are currently using TicketMaster Vista system for Ticketing in the 
> museum, it performs fairly well however, the credit card transaction 
> platform (icverify)and overall reliability is a major concern


Hi:

 We're using an older version of Siriusware and are facing an upgrade 
soon.  The company has been great to work with.  The software has been 
very reliable.  Its functionality is basic but we undestand that the 
newer versions are much more robust.  We're also exploring Patron Edge 
as it would be great to have the integration with Raiser's Edge.  The 
price tag is significant, however ($75,000+ just for the software!). I 
also have reservations about installing even more Blackbaud software 
given the problems we've experienced with them in the past.

-- 
Paul D. Wykes
Vice President for Finance and Information Systems
Old Sturbridge Village
508 347-0222